We deliver to all UK addresses within 2–3 working days. Orders placed before 2pm Monday to Friday are dispatched the same day. You'll receive a tracking number by email as soon as your order is on its way.

Yes! We offer free standard delivery on all orders over £25. For orders under £25, a flat delivery fee of £2.99 applies. We currently deliver to mainland UK, including Scotland, Wales and Northern Ireland.

Absolutely. Once your order has been dispatched, you'll receive a confirmation email with a tracking link. You can use this to follow your parcel every step of the way. If you haven't received your tracking details within 24 hours of ordering, please contact us at hello@petlane.co.uk.